Thank you for contacting us.

We strive to reply to all inquiries within one (1) business day. If your request is urgent, or you need immediate assistance, please call us at 877.322.9530.

 

CLIENT FIRST CENTER*

PERSONAL/BUSINESS - 877.322.9530 

Monday – Friday:  8:00 AM EST - 8:00 PM EST

Saturday:  8:00 AM EST - 5:00 PM EST

Note: Automated account access is available 24/7

 

CHAT WITH AN ASSOCIATE

Live chat with a First Financial Bank associate is available during the following hours:

Monday – Friday:  8:00 AM EST - 8:00 PM EST

Saturday:  8:00 AM EST - 5:00 PM EST

 

LOST OR STOLEN CARDS

CREDIT CARDS – 877.339.4078

DEBIT CARDS – 800.221.8890

*Please Note: Account specific information should NOT be sent through email. All information shared will be treated consistent with our privacy notice. For more information on secured communications, please contact the Client Service Center directly at 877.322.9530.

Consumer and Mortgage Loan Account Holders

To submit an error relating to servicing your loan or to request information regarding your current loan, you must send a written request to one of the following addresses:

Consumer Loans, mail request to:

First Financial Bank
225 Pictoria Dr., Suite 700
Cincinnati, OH 45246 
Attn: Consumer Loan Servicing Department

Mortgage Loans, mail request to:

First Financial Bank
201 North Broadway Street
Greensburg, IN 47240
Attn: Mortgage Servicing Department

Connect With Us On Social Media

 

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Tell us about ways that we can help your community,
the things you love about First Financial and the
products that make your life a little bit easier.

Contact Information

ANALYST, INVESTORS, OR SHAREHOLDER RELATIONS

Jamie Anderson
513-887-5400
InvestorRelations@bankatfirst.com

MEDIA RELATIONS

Media@bankatfirst.com

COLLECTIONS DEPARTMENT

800-556-2014