Coronavirus Hardship Relief Program

We are here to help! If you are in a hardship situation, you can reach your First Financial Bank representative in one of the following ways:

  • Call your First Financial banker at your local banking center. Click here for a list of our banking center locations and phone numbers.
  • Reach out via our dedicated COVID-19 hotline – 844-897-9563.  This line is open 8:00 AM EST to 8:00 PM EST Monday through Friday and 8:00 AM EST to 5 PM EST Saturday.
  • Complete the COVID-19 Hardship Form.  An associate will contact you to discuss your options.

We are working tirelessly for and with our clients. If you have already received hardship assistance and believe you may need an extension of the previous relief, please contact our Loss Mitigation Department at 800-896-7453.


COVID-19 Hardship Form