Learn more about f1RSTNAVIGATOR from our Quick Reference Guides

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  • firstNAVIGATOR Online Banking

    Overall

    View step-by-step directions on how to do the following items:

    ·         Reset a password

    ·         Access eStatements

    ·         Two single book transfer methods

    ·         Create a stop payment

    ·         View balance reports

    ·         Download to Quicken or Quickbooks

    ·         Submit a loan payment

    ·         Submit a loan draw

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    User Administration

    View step-by-step directions on how to do the following user administration items:

    ·         Navigate the Admin Widget

    ·         Add a user

    ·         Choose a user’s permissions

    ·         Set a user’s ACH permissions

    ·         Set a user’s limits

    ·         Complete a user setup

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    Unlocking Users

    View step-by-step directions on how to do the following items:

    ·         Unlock a user

    ·         Reset a user’s password

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    eStatements

    View step-by-step directions on how to set up eStatements for the first time.

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    Bill Pay User Guide

    If your business utilizes Bill Pay within firstNAVIGATOR, please view the Bill Pay User Guide for step-by-step directions on how to do the following:
     

    ·         Add A Biller

    ·         Make A Payment

    ·         Automatic Payments

    ·         Approve A Payment

    ·         Edit Billing Information

    ·         Pay From A Preferred Account

    ·         User Administration

    ·         User Authority Levels
     

    Click here to Learn More about Bill Pay

  • firstNAVIGATOR Online Banking

    ACH

    View step-by-step directions on how to do the following ACH items:

    ·         Add an ACH batch

    ·         Add entries to a batch

    ·         ACH batch activation

    ·         ACH approval after activation

    ·         View ACH reports

    ·         Modify entries in an existing ACH batch

    ·         Set up a recurring ACH payment

    ·         Approve ACH batch templates (if dual approval is required)

    ·         Send a file

    ·         Send a file report

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    ACH Import

    View step-by-step directions on how to do the following ACH batch import items:

    ·         Add a CSV map

    ·         Add a fixed position map

    ·         Import a NACHA file

    ·         Import a CSV or fixed position file

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    ACH Return and NOC

    View step-by-step directions on how to do the following ACH Return and NOC items:

    ·         View ACH Returns and NOCs in Transaction Management

    ·         View ACH Returns and NOCs

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    ACH Prefunding

    View step-by-step directions on how to do the following ACH prefunding items:

    ·         Add an ACH batch

    ·         Add entries to a batch

    ·         ACH batch activation

    ·         ACH approval after activation

    ·         View ACH reports

    ·         Modify entries in an existing ACH batch

    ·         Set up a recurring ACH payment

    ·         Approve ACH batch templates (if dual approval is required)

     

    Click here to Learn More

  • firstNAVIGATOR Online Banking

    Wire Transfer

    View step-by-step directions on how to do the following items:

    ·         Create a wire template

    ·         Approve a wire template (if dual approval of templates is required)

    ·         Initiate a wire transfer using a template

    ·         Initiate a free form wire

    ·         Approve a wire (if dual approval is required)

     

    Click here to Learn More

Watch our video learning series

These short videos are designed to help you navigate the features, functionality and services within the f1RSTNAVIGATOR™ platform.

Still Have Questions?

Our team is here to help!

If you have questions about f1RSTNAVIGATOR or need assistance
updating the contact information for your online banking users, please contact us!

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866.604.7946
BusinessServiceCenter@bankatfirst.com

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