Jackie often accompanied her daughter to conduct her business banking at the First Financial Crown Point banking center. The way the First Financial team treated her, even though she wasn’t a current client, prompted Jackie to switch her checking accounts to First Financial. She already felt like she had a relationship with the team, making the transition seamless and easy.
As Jackie continued to be impressed with the service she received, other family members converted their accounts to First Financial. The relationship continued to grow as Jackie chose to work with First Financial to refinance her house. By providing excellent customer service and competitive financial solutions* with honesty and integrity, First Financial was able to build an extensive relationship with Jackie and her family.
“At First Financial I receive the service and results I need in a timely fashion. The team always makes me feel like a valued part of the bank by consistently going above and beyond to provide the right financial solutions for me and my family. There is a mutual respect and effort from both sides to build a long-term relationship so I can meet my financial goals.”
Jackie Stuck, Crown Point, Indiana