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We need to verify your identity with some personal information that should not be shared in this form.  If you're an online banking customer you can sign in and chat with us securely during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday 8:00 AM - 5:00 PM EST or call us at your earliest convenience at 877-322-9530.

  
     

Many of our accounts and loans can be opened or started online. Check out our banking and borrowing page to see more. If you would rather talk to a banker or open a business account, continue filling out and submitting this form and we'll reach out to you as soon as possible.

   
 

You should call us instead. To reset your password or unlock your account, we need to gather some personal information that should not be shared in this form. Please call us at your earliest convenience at 877-322-9530 during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday: 8:00 AM - 5:00 PM EST. If it’s not urgent, continue filling out and submitting this form and we’ll reach out to you as soon as possible. 

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For account-related issues, it’s best to call us so we can help you faster.

  • 877.322.9530
  • Mon-Fri: 8:00 AM – 8:00 PM EST
  • Saturday: 8:00 AM – 5:00 PM EST

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Lost or stolen cards

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877.339.4078           

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800.221.8890

Consumer loans

Mail request to:
First Financial Bank
225 Pictoria Dr., Suite 700
Cincinnati, OH 45246

Attn: Consumer Loan Servicing Department

Mortgage loans

Mail request to:
First Financial Bank
201 North Broadway Street
Greensburg, IN 47240
 
Attn: Mortgage Servicing Department

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