we want to hear from you

Send us a message

We will respond to your inquiry as quickly as we can.

 




We need to verify your identity with some personal information that should not be shared in this form.  If you're an online banking customer you can sign in and chat with us securely during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday 8:00 AM - 5:00 PM EST or call us at your earliest convenience at 877-322-9530.

  
     

Many of our accounts and loans can be opened or started online. Check out our banking and borrowing page to see more. If you would rather talk to a banker or open a business account, continue filling out and submitting this form and we'll reach out to you as soon as possible.

   
 

You should call us instead. To reset your password or unlock your account, we need to gather some personal information that should not be shared in this form. Please call us at your earliest convenience at 877-322-9530 during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday: 8:00 AM - 5:00 PM EST. If it’s not urgent, continue filling out and submitting this form and we’ll reach out to you as soon as possible. 

Don't want to wait for help? Check out our f1RSTNAVIGATOR™ resources.

*Indicates field is mandatory



Give us a call or chat live

For account-related issues, it’s best to call us so we can help you faster.

  • 877.322.9530
  • Mon-Fri: 8:00 AM – 8:00 PM EST
  • Saturday: 8:00 AM – 5:00 PM EST

Automated account access is available 24/7

For business clients:

For your convenience, our advocates are also online to chat during business hours.

Come talk to us in person

Find your nearest banking center and stop in today.

Lost or stolen cards

Credit cards
877.339.4078           

Debit cards
800.221.8890

Consumer loans

Mail request to:
First Financial Bank
225 Pictoria Dr., Suite 700
Cincinnati, OH 45246

Attn: Consumer Loan Servicing Department

Mortgage loans

Mail request to:
First Financial Bank
201 North Broadway Street
Greensburg, IN 47240
 
Attn: Mortgage Servicing Department

leaving bankatfirst.com

You are about to go to a different website or app. The privacy and security policies of this site may be different than ours. We do not control and are not responsible for the content, products or services.