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We'd rather talk to you. For account-related issues, we need some personal information that isn’t allowed in this form. Please call us at your earliest convenience at 877-322-9530 during business hours. If it’s not urgent, you can submit this form and we’ll reach out to you within 5 business days, usually sooner. If you’re an online banking customer, use the secure message portal to send us a note and we can respond within 3 business days.


We'd rather talk to you. To reset your password or unlock your account, we need to gather some personal information that isn't allowed in this form.  Please call us at your earliest convenience at 877-322-9530 during business hours.  If it’s not urgent, you can submit this form and we’ll reach out to you within 5 business days, usually sooner. 

Many of our accounts and loans can be opened or started online. Check out our banking or borrowing page to see more. If you are a business customer or would rather talk to a banker, fill out this form and we'll get back to you as soon as we can.

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For account-related issues, it’s best to call us so we can help you faster.

  • 877.322.9530
  • Mon-Fri: 8:00 AM – 8:00 PM EST
  • Saturday: 8:00 AM – 5:00 PM EST

Automated account access is available 24/7

For business clients:

For your convenience, our advocates are also online to chat during business hours.

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Find your nearest banking center and stop in today.

Lost or stolen cards

Credit cards
877.339.4078           

Debit cards
800.221.8890

Consumer loans

Mail request to:
First Financial Bank
225 Pictoria Dr., Suite 700
Cincinnati, OH 45246

Attn: Consumer Loan Servicing Department

Mortgage loans

Mail request to:
First Financial Bank
201 North Broadway Street
Greensburg, IN 47240
 
Attn: Mortgage Servicing Department

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