The commercial fraud and online safety resource center

If you suspect you've been targeted by fraud, call the First Financial Bank Business Support Center (BSC) at 866.604.7964.

Fraud leads to lost time, profit, and productivity. The best defense against fraud is preparedness. First Financial Bank monitors the latest fraud trends and tactics scammers use so you can keep your organization safe.

The 2025 fraud best practices checklist

An average of 80% of organizations are victims of payments fraud attacks every year.1 We've put together a monthly breakdown of tips and strategies to help your organization be proactive about fraud prevention. Here's a preview:

  • Create and define a payment policy to mitigate fraud vulnerabilities
  • Prioritize electronic payments instead of less secure physical checks
  • Utilize fraud mitigation services
Close-up of a woman's hands typing on a laptop displaying an invoice

Stay alert: fraud trends

Phishing attacks take many shapes, but they all start the same general way. You’ll receive an email or a text that looks like it is from someone you know or don’t know asking you to click a link. How phishing works:

  • You get an email or text from someone you know (or don’t know) asking you to click on a link, provide banking information, a password, or other sensitive information.
  • The message looks authentic and can convey a sense of urgency.
  • After clicking the link, you may be asked to provide confidential information such as banking information, a password, or other content.
  • It's also possible that the link was infected and installed malware (malicious software) on your device without your knowledge. The malware will record your sensitive information whenever you use the device in your daily activity.
  • The malware can infect not only the device of the person who clicked the infected link, but can infect entire systems and networks.

Protect your organization by ensuring your employees know:

  • Never click an unsolicited link or share sensitive information over email or text.
  • If you are suspicious of an email or text, double check the sender’s email address or phone number and compare it to the trusted contact information you have on file.
  • Contact the group or individual that sent the email or text directly by using the contact information you already have on file and validate the request. 
  • Rest assured that requesting validation of suspicious or unexpected requests is standard risk mitigation practice.

Information hub

Fraud mitigation services

Woman removing a check from an envelope with a laptop and smartphone on her desk

Positive Pay Services

Combat and safeguard your assets from ACH and check fraud. Review suspicious transactions and perform daily reconciliation with ease, knowing you've implemented another level of protection.

  • Check Positive Pay automatically reports any checks used for payment that do not match your daily uploaded check issue file so that you can approve or return.
  • ACH Positive Pay protects you by alerting you to debits that break pre-set parameters so that you can return unauthorized transactions.
  • Reverse Check Positive Pay provides an online list of all checks presented for payment for your verification.
Close-up of a man's hands using a smartphone and laptop with digital security icons illustrated above each device

Enhanced Security Controls

Layer our enhanced security controls to manage against cyber threats and vulnerabilities.

  • Increase oversight and reduce errors with added protections like dual payment approvals, dual administrators, and multi-factor authentication.
  • Customize administrative capabilities for different roles or personnel in your organization with access controls and limit controls.

As a bank we deliver services that are proven to help combat fraud and mitigate loss. Learn more, and ask your banker what makes sense for your organization.


1 "2025 AFP Payments Fraud and Control Survey Report;" Association for Financial Professionals. https://www.afponline.org/training-resources/resources/survey-research-economic-data/details/payments-fraud.

2 "Making the Switch: Moving from Checks to Digital Payments;" Association for Financial Professionals. https://www.afponline.org/training-resources/resources/articles/Details/making-the-switch-moving-from-checks-to-digital-payments.