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CUSTOMER SERVICE*

PERSONAL/BUSINESS - 877.322.9530 

Monday – Friday:  8:00 AM EST - 8:00 PM EST

Saturday:  8:00 AM EST - 5:00 PM EST

Note: Automated account access is available 24/7

 

LOST OR STOLEN CARDS

CREDIT CARDS – 877.339.4078

DEBIT CARDS – 800.221.8890

*Please Note: Account specific information should NOT be sent using this tool or through email. All information shared above will be treated consistent with our privacy notice. For more information on secured communications, please contact the Client Service Center directly at 877-322-9530.

Consumer and Mortgage Loans

To submit an error relating to servicing your loan or request information regarding your current loan, you must send a written request to:

 

First Financial Bank

Research and Resolution, Billing Inquiries

225 Pictoria Dr

Cincinnati, OH 45246 

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Contact Information

ANALYST, INVESTORS, OR SHAREHOLDER REALTIONS

John Gavigan
513-887-5400
InvestorRelations@bankatfirst.com

MEDIA RELATIONS

Elise Cappella
513-979-5796
Elise.cappella@bankatfirst.com

COLLECTIONS DEPARTMENT

800-556-2014

LEGAL

Legal.Department@bankatfirst.com