Small business worker builds a chair in woodshop
Small business worker builds a chair in woodshop

welcome to your new business account

We're excited to have you. Here's what's next:

You'll need to know whether your account uses the fIRSTNAVIGATOR™ or First Financial online banking tool. Not sure which tool you have? Refer to the checkbox on the back of your onboarding folder or give us a call to confirm.

Call us

First steps

  1. Enroll in online & mobile banking
  2. Make a deposit
  3. Set up online banking tools
    Depending on the tools and solutions your business utilizes, there may be additional steps beyond initial account setup. In these cases, our team will reach out to help you directly.
  4. Move your payments and deposits
  5. Use your new account checklist

For additional step-by-step directions based on the online banking platform your business utilizes, you can also reference your onboarding folder.

f1RSTNAVIGATOR™

Our team is here to help you get the most out of your online banking experience. Our Business Service Center team will reach out within 1-2 business days to:

  • Enroll you in f1RSTNAVIGATOR™
  • Set up tools and functionality within the platform based on the needs of your business
  • Provide personalized training, if wanted, on the platform

One you're set up within f1RSTNAVIGATOR™, check out our resource hub which features user guides and instructional videos on tools and functionality.

Online banking

Utilize your username and password, set up during account opening, to access online banking. Don’t miss out on all the great tools and functionality available to your business:

  • Download the mobile app
  • Set up account alerts
  • Set up eStatements
  • Deposit checks
  • Set up Bill Pay

Check out our online banking resource hub with videos and step-by-step directions to customize your experience

Download the app

f1RSTNAVIGATOR™ 

To access the f1RSTNAVIGATOR™ app, search “f1RSTNAVIGATOR.”

First Financial

To access the First Financial app, search “Your First Financial.”

More to love with f1RST:

Client-focused rates and relationship pricing 1

View lending options

Business money market accounts

Compare accounts

Business credit cards 2

Compare cards

Personalized service

Find a location

Treasury management solutions

View services

Fraud prevention tools

View fraud tips

Personal banking services for business owners

Checking accounts

Mortgages

Yellow Cardinal wealth advising

Online banking tools designed for you

Each of our tools is custom-designed for specific business scenarios. When you opened your account, we helped you select the right tool based on your business's needs. 

Online banking

Features include:

  • View accounts, transactions, and e-statements
  • Mobile deposit
  • Dispute transactions
  • External transfers

Price:

  • No monthly fees or usage fees

Need support?

If you need help setting up any aspect of online banking, please reach out to our business support team or view the online banking resource library. 

f1RSTNAVIGATOR™

Features include:

  • Customer balance and transaction reporting
  • Quickbooks connectivity
  • Multi-user administration
  • Online stop payments

Price:

  • No monthly fee or usage fees for base access
  • $20 per month when you add premium features

Need support?

You should receive a phone call with help setting up f1RSTNAVIGATOR™ soon. If you haven't received a call, reach out to our business support team or view the fIRSTNAVIGATOR™ resources hub for more information.

LET'S CONNECT

We're here to help

If you have an account related question, need any assistance, or if you just want to make sure you’re on the right track, don’t hesitate to reach out. You can visit your local banking center or call the Business Service Center.

Business Service Center hours:
Mon-Fri: 7:00 AM - 7:00 PM EST
Email: bsc@bankatfirst.com

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Case Study: West Centeral Wine and First Financial Bank

1 You may be eligible to receive a lower interest rate on your Business secured equipment, secured line of credit or owner-occupied loan based off your overall relationship with First Financial Bank. Your First Financial Bank checking account must be opened and funded, if applicable, prior to your loan closing to be eligible for any associated benefits. Relationship pricing cannot be applied to your loan after loan closing. Checking accounts may be subject to minimum balances, service charges and other rules and features. Refer to Account Terms and Conditions and the Special Handling / Electronic Banking Disclosure of Charges for further information. A First Financial Bank loan officer can help you find the product which may best match your needs. If you make changes to your checking account relationship with First Financial Bank after your loan closing, these lower rates, and any applicable fee waiver you received may be discontinued. Consequently, your rate may increase by the corresponding percentage you qualified for at the time of closing. A rate increase will change your required minimum monthly payments.

2 All credit cards subject to credit check and approval.